Returns & Exchanges
At MsBadge, we want you to be completely satisfied with your fashion finds, which is why we offer a hassle-free 30-day return policy for all unworn items with original tags. If your selection isn't the perfect fit, our streamlined process ensures a quick exchange or a full refund to your original payment method.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the unworn items in their original packaging, ensuring all designer tags and labels remain attached.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return package.
Drop Off and Track
Hand your package to the designated courier and keep your tracking receipt; we will notify you once your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing